Whereas secondary paths allow you to continue working when a primary connection fails, load balancing alleviates the load from one device so that all of the devices take on a fair amount of the workload. When load balancing, the user will not notice as much degradation in performance because more than one device is taking on its fair share of the workload. However, when a device in the load-balanced cluster fails, the other devices will have to take on the additional load, so for the remainder of the time that a device is down, the user may experience a drop in performance.
Building the network infrastructure to accommodate internal users is by far easier and usually less complex than designing for remote users. In the next section , we are going to discuss the options that are available when designing the network infrastructure to support remote user access to the network.
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