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Tariq Bin Azad is the principal consultant and founder of NetSoft Communications Inc., a consulting company located in Toronto, Canada. He is considered a top IT professional by his peers, coworkers, colleagues, and customers. He obtained this status by continuously learning and improving his knowledge and information in the field of information technology. Currently, he holds more than 100 certifications, including MCSA, MCSE, MCTS, MCITP (Vista, Mobile 5.0, Microsoft Communications Server 2007, Windows 2008, and Microsoft Exchange Server 2007), MCT, CIW-CI, CCA, CCSP, CCEA, CCI,VCP, CCNA, CCDA, CCNP, CCDP, CSE, and many more. Most recently, Tariq has been concentrating on Microsoft Windows 2000/2003/2008, Exchange 2000/2003/2007, Active Directory, and Citrix implementations. He is a professional speaker and has trained architects, consultants, and engineers on topics such as Windows 2008 Active Directory, Citrix Presentation Server, and Microsoft Exchange 2007. In addition to owning and operating an independent consulting company, Tariq works as a senior consultant and has utilized his training skills in numerous workshops, corporate trainings, and presentations. Tariq holds a Bachelor of Science in Information Technology from Capella University, USA, a bachelor's degree in Commerce from University of Karachi, Pakistan, and is working on his ALMIT (Masters of Liberal Arts in Information Technology) from Harvard University. Tariq has been a coauthor on multiple books, including the best-selling MCITP: Microsoft Exchange Server 2007 Messaging Design and Deployment Study Guide: Exams 70-237 and 70-238 (ISBN: 047018146X) and The Real MCTS/MCITP Exam 640 Preparation Kit (ISBN: 978-1-59749-235-5). Tariq has worked on projects or trained for major companies and organizations, including Rogers Communications Inc. Flynn Canada, Cap Gemini, HP, Direct Energy, Toyota Motors, Comaq, IBM, Citrix Systems Inc., Unicom Technologies, and Amica Insurance Company. He lives in Toronto, Canada, and would like to thank his father, Azad Bin Haider, and his mother, Sitara Begum, for his lifetime of guidance for their understanding and support to give him the skills that have allowed him to excel in work and life.

Laura E. Hunter (CISSP, MCSE, MCT, MCDBA, MCP, MCP+I, CCNA, A+, Network+, iNet+, Security+, CNE-4, CNE-5) is a senior IT specialist with the University of Pennsylvania, where she provides network planning, implementation, and troubleshooting services for various business units and schools within the university. Her specialties include Microsoft Windows 2000/2003 design and implementation, troubleshooting, and security topics. As an "MCSE Early Achiever" on Windows 2000, Laura was one of the first in the country to renew her Microsoft credentials under the Windows 2000 certification structure. Laura's previous experience includes a position as the director of computer services for the Salvation Army and as the LAN administrator for a medical supply firm. She also operates as an independent consultant for small businesses in the Philadelphia metropolitan area and is a regular contributor to the TechTarget family of Web sites.

Laura has previously contributed to Syngress Publishing's Configuring Symantec Antivirus, Corporate Edition (ISBN 1-931836-81-7). She has also contributed to several other exam guides in the Syngress Windows Server 2003 MCSE/MCSA DVD Guide and Training System series as a DVD presenter, contributing author, and technical reviewer.

Laura holds a bachelor's degree from the University of Pennsylvania and is a member of the Network of Women in Computer Technology, the Information Systems Security Association, and InfraGard, a cooperative undertaking between the U.S. Government other participants dedicated to increasing the security of United States critical infrastructures.

John Karnay is a freelance writer, editor, and book author living in Queens, NY. John specializes in Windows server and desktop deployments utilizing Microsoft and Apple products and technology. John has been working with Microsoft products since Windows 95 and NT 4.0 and consults for many clients in New York City and Long Island, helping them plan migrations to XP/Vista and Windows Server

2003/2008. When not working and writing, John enjoys recording and writing music as well as spending quality time with his wife, Gloria, and daughter, Aurora.

Jefïery A. Martin MS/IT, MS/M (MCSE, MCSE:Security, MCSE: Messaging, MCDBA, MCT, MCSA, MCSA:Security, MCSE: Messaging, MCP+I, MCNE, CNE, CNA, CCA, CTT, A+, Network+, I-Net+, Project+, Linux+, CIW, ADPM) has been working with computer networks for more than 20 years. He is an editor, coeditor, author, or coauthor of more than 15 books and enjoys training others in the use of technology.

Tony Piltzecker (CISSP, MCSE, CCNA, CCVP, Check Point CCSA, Citrix CCA), author and technical editor of Syngress Publishing's MCSE Exam 70-296 Study Guide and DVD Training System and How to Cheat at Managing Microsoft Operations Manager 2005, is an independent consultant based in Boston, MA. Tony's specialties include network security design, Microsoft operating system and applications architecture, and Cisco IP Telephony implementations. Tony's background includes positions as Systems Practice Manager for Presidio Networked Solutions, IT Manager for SynQor Inc, Network Architect for Planning Systems, Inc, and Senior Networking Consultant with Integrated Information Systems. Along with his various certifications, Tony holds a bachelor's degree in business administration. Tony currently resides in Leominster, MA, with his wife, Melanie, and his daughters, Kaitlyn and Noelle.

Susan Snedaker (MCSE, MCT), principal consultant for VirtualTeam Consulting, LLC (, is an accomplished business and technology consultant, speaker, and author. During her career, she has held executive and technical positions with companies such as Microsoft, Honeywell, Keane, and Apta Software. As a consultant, she has worked with small, medium-sized, and large companies, including Canyon Ranch, University of Arizona, National University, Sabino Investment Management, Pyron Solar, University of Phoenix, DDB Ventures,, and the Southern Arizona AIDS Foundation.

Susan's latest book, Business Continuity and Disaster Recovery for IT Professionals, Syngress (978-1-59749-172-3) was released in the spring of 2007. Additionally, Susan has written four other books and contributed chapters to 11 books. She has also written numerous technical articles on a variety of technology, information security, and wireless technologies. Susan is an experienced trainer, facilitator, and speaker.

Susan holds a Master of Business Administration (MBA) and a Bachelor of Arts in Management (BAM) from the University of Phoenix. In 2006, she received an Executive Certificate in International Management from Thunderbird University's Garvin School of International Management. Susan also holds a certificate in Advanced Project Management from Stanford University and attained Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT) certifications. Susan is a member of the Project Management Institute (PMI) and the Information Technology Association of Southern Arizona (ITASA).

Arno Theron (ITIL Service Foundation, MCSA, MCSE: Messaging, MCITP, MCTS, and MCT) is an independent information security professional with seven years' network/server administration experience and six years' IT training experience as a Microsoft Certified Trainer. He is dedicated to improving training policy and implementation with high-quality technical information. Arno has previously contributed to Syngress Publishing's Microsoft Forefront Security Administration Guide (ISBN 978-1-59749-244-7). Arno is currently involved with designing and improving large-scale solutions and adapting such solutions to comply with Microsoft Operation Framework.

Shawn Tooley owns a consulting firm, Tooley Consulting Group, LLC, that specializes in Microsoft and Citrix technologies, for which he is the principal consultant and trainer. Shawn also works as network administrator for a hospital in North Eastern Ohio. Shawn's certifications include Microsoft Certified Trainer (MCT), Microsoft Certified System Engineer (MCSE), Citrix Certified Enterprise Administrator, Citrix Certified Sales Professional, HP Accredited

System Engineer, IBM XSeries Server Specialist, Comptia A+, and Comptia Certified Trainer. In his free time he enjoys playing golf.

Gene Whitley (MBA, MCSE, MCSA, MCTS, MCP, Six Sigma Green Belt) is a senior systems engineer with Nucentric Solutions (, a technology integration firm in Davidson, NC. Gene started his IT career in 1992 with Microsoft, earning his MCP in 1993 and MCSE in 1994. He has been the lead consultant and project manager on numerous Active Directory and Exchange migration projects for companies throughout the U.S. Gene has been a contributing author on such books as How To Cheat At IIS 7 Server Administration, How To Cheat At Microsoft Vista Administration, and Microsoft Forefront Security Administration Guide. When not working, he spends his time with his wife and best friend, Samantha. Gene holds an MBA from Winthrop University and a BSBA in Management Information Systems from The University of North Carolina at Charlotte.

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Project Management Made Easy

Project Management Made Easy

What you need to know about… Project Management Made Easy! Project management consists of more than just a large building project and can encompass small projects as well. No matter what the size of your project, you need to have some sort of project management. How you manage your project has everything to do with its outcome.

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